During the COVID-19 pandemic, the busy lines of the coronavirus green call-number indicated that our community need a reliable, authentic source of information on health and healthcare related topics that is available 24/7.
The purpose of Egészségvonal
Egészségvonal (meaning ‘healthline’ in Hungarian) consists of a contact center and the egeszsegvonal.gov.hu website with the purpose to:
- provide reliable, authentic information for citizens on health-related subjects and help them to get the proper information and medical care in the health care system;
- optimize and help patient pathways by making citizens familiar with the structure and operation of the health care system;
- decrease the workload of emergency care providers, including GP on-call services, paramedics and emergency departments;
- increase the spread of information on public health topics and services, thereby supporting disease prevention and health promotion and development;
- increase citizens’ health-consciousness and awareness;
- improve the quality of health care services in order to deepen citizens’ trust in the health care system and increase their satisfaction.
After the moderation of COVID-19 pandemic the scope of the website has been widening. We deliver evidence-based articles on our era’s greatest challenges like climate change, air pollution, water pollution approved by experts of National Public Health Center. There are some articles which directly address the problem of child health protection and climate change. Our purpose is to constantly monitor the latest researches and results around environmental health issues in order to make consumable, understandable articles to the public.